Returns + Exchanges
Items are available for STORE CREDIT OR EXCHANGE ONLY within 14 DAYS of purchase.
Please note that any SALE/CLEARANCE items or items bought at a DISCOUNT are FINAL SALE and ineligible for exchange or store credit.
Unfortunately, after the 14 days, we are unable to accept the return.
RETURN PROCESS:
- You are responsible for the shipping and handling of the returned item(s).
- You may request a return label from us for a $10 deduction from your store credit amount.
- Original and return shipping fees are non-refundable.
- Once your package is received, please allow 3-5 business days for return processing.
EXCHANGES:
- We are happy to accept exchanges for the same item in a different size or color. Please email our team prior to return to specify what you need to exchange for so we may best help you! We will provide free shipping for the new item, but you are responsible for the return shipping of the original item.
- Please direct your emails to returns@shoptheslip.com with "Exchange + Your Order Number" in the subject line.
DAMAGES:
- Damaged item(s) must be reported with in 14 days of receipt of your order and prior to wearing. All original tags must still be attached.
- We will do our best to replace your damaged item, or provide a credit if unavailable.